Returns Policy

We have an unconditional 30 day money back guarantee. Simply contact support@windrider.com and we will provide a return label to send back your item. 

If you need an exchange, please contact us with the order number and the item you would like exchanged and we will send you the replacement item with a return label. Please note that if you do not return the original item within 30 days you will be charged for the replacement item as well. 

Once we have received the return we will process your refund, typically within 2-3 business days of receiving it.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Machine wash cold with nonbiologic detergent. Hang dry or low heat dry.