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Frequently Asked Questions
Who is WindRider?
WindRider is a Minnesota based family business.
Where do your products come from?
We have a diverse supply chain. We source from Vietnam, China, Cambodia and Pakistan. Everything is made to our specifications and shipped to our warehouse in MI. We verify everything before we ship to our customers.
Will I get my product without any issue?
Everything is shipped from our warehouse in Burton MI. We ship the same or next day via USPS or UPS
Do you have a money-back guarantee?
We have a 30 day money back guarantee. If for any reason you aren't 100% satisfied you may return it for a full refund.
Will the shirt fit?
If you follow our size chart the shirt should fit. If you are between sizes we recommend that you size down as they tend to run a little large. If you need an exchange simply email us at firstname.lastname@example.org and we will send the replacement shirts with a return label for the incorrect size.
What does UPF mean?
UPF stands for Ultraviolet Protections Factor. UPF is a standard to measure how much sun protection a piece of fabric provides. UPF 50+ (all of our sun products) is the highest rating available.